At Mushaq.Store, we are dedicated to delivering our products safely and promptly across the UAE, USA and internationally. Below, you will find all the details regarding our shipping and handling.

Shipping and Delivery

We ship to all countries, with a primary focus on the UAE and USA. Our shipping is handled by reliable courier services, including Aramex and third-party couriers.

• Delivery within the UAE: Orders are typically delivered within 1–2 working days.
• Delivery within USA: It will take 7-14 business days to deliver
• International Delivery: For customers outside the UAE, delivery times range from 4 to 15 working days, depending on the destination.

To ensure timely delivery, please provide your complete address along with your contact details during checkout.

Shipping Fees

• Within UAE: A flat rate of AED 20 applies to all orders.
• Within USA: We offer free shipping all over USA
• Outside the UAE: International delivery fees vary based on location and will be displayed at checkout.

Free Shipping Offer

We are pleased to offer Free Shipping for all orders within the UAE and USA ( No minimum purhase)

Condition for UAE: If your purchase total exceeds AED 200. This special offer is our way of saying thank you for choosing Mushaq.Store and ensuring you enjoy a seamless shopping experience with us.

Payment Confirmation

Upon successful payment, you will receive a confirmation email within 24 hours to confirm your purchase.

Order Processing Time

We aim to process all orders as quickly as possible. Standard processing time is 1–2 business days; however, during peak seasons or promotions, processing may take slightly longer.

Tracking Your Order

Once your order has been dispatched, you will receive an email with tracking information to monitor the status and estimated delivery date.

Shipping Delays

While we strive for timely delivery, external factors such as extreme weather or transportation disruptions may occasionally lead to delays. In these cases, we appreciate your patience and will work swiftly to resolve any issues.

Returns and Exchanges

For details on returns and exchanges, please refer to our Returns and Refund Policy.

Contact Us

If you have any questions or concerns about your shipment, please reach out to our customer support team. You can contact us via email at support@mushaq.store or refer to our Contact Us page.

Changes to Shipping Policy

Mushaq.Store reserves the right to update or modify this shipping policy at any time. Any updates will be posted on our website, and the revised policy will apply to all orders placed thereafter.

Thank you for shopping with us at Mushaq.Store. We are excited to serve you!